Privacy Policy

Laser Blasting Ltd (New Zealand) and Laser Blasting LLC (United States) (“Laser Blasting,” “we,” “our,” or “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our websites, products, and services (collectively, the “Services”).

By using our Services, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, payment details, and any information you provide when contacting us.
Technical Information: IP address, browser type, device identifiers, and usage data (cookies, log files, analytics).
Communications: Text messages, emails, and records of interactions with our support team.
Business Transactions: Quotes, invoices, orders, and purchase history.

2. How We Use Your Information

We use your information to:

Provide and improve our Services.
Process transactions and deliver products.
Respond to inquiries and provide customer support.
Send important notices such as updates, invoices, or policy changes.
Send optional marketing communications (only with your consent, where required).
Ensure compliance with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share your information only in the following cases:

Service Providers: With trusted third parties that perform services on our behalf (e.g., payment processors, delivery companies, IT providers).
Legal Requirements: Where required by law, regulation, or legal process.
Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred.

4. International Transfers

As we operate in both New Zealand and the United States, your information may be transferred across borders. We take reasonable measures to ensure your information is protected according to this Policy and applicable law.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have certain rights under privacy laws (e.g., GDPR in the EU, CCPA/CPRA in California):

Access the personal information we hold about you.
Request corrections or updates.
Request deletion of your personal information.
Opt out of marketing communications at any time.
Withdraw consent (where processing is based on consent).

To exercise these rights, contact us at info@laserblastingnz.co.nz.

7. Cookies & Tracking

We use cookies and similar technologies to:

Improve website performance.
Analyze site traffic and usage.
Personalize user experience.

You can disable cookies in your browser settings, but some features may not work properly.

8. Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

9. SMS & Email Communications

By providing your phone number, you agree to receive informational text messages from Laser Blasting. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to cancel.
By providing your email, you agree to receive service-related communications. Marketing emails are optional and require your consent. You can unsubscribe anytime.

10. Children’s Privacy

Our Services are not directed to children under 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last Updated” date. Continued use of the Services indicates your acceptance of the revised Policy.

12. Contact Us

For questions or requests regarding this Privacy Policy, please contact us:

Laser Blasting Ltd (NZ) & Laser Blasting LLC (US)
📧 Email: info@laserblastingnz.co.nz